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Terms of Service

Welcome to DNF. These Terms and Conditions (“Terms”) govern your use of our website, participation in our events, purchases of our clothing and coaching services, and engagement with our free run club. By using our site or making a purchase, you agree to these Terms.

1. GENERAL INFORMATION

Company Name: DNF Company Ltd

Country: United Kingdom

Currency: GBP (£)

Minimum Age: 18+ (unless accompanied by an adult)

2. CLOTHING

  • All clothing items are stocked and ready to ship — we do not produce made-to-order.
  • Product availability is subject to change without notice.
  • We do not offer refunds for worn items unless deemed faulty.
  • Standard returns policy applies: 28-day window, buyer pays return shipping.
  • Refunds for faulty items will be processed per UK consumer rights law.
  • For full return and shipping details, see our [Shipping Policy] and [Returns Policy].

3. EVENTS

DNF hosts official running events across the UK.

  • Entry Requirements: Each event may have specific ability, distance, or terrain requirements — these will be clearly listed on the event page.
  • Refunds: We do not offer refunds for event bookings. However, you may:
    • Transfer your entry to another participant (with approval)
    • Defer to a future event
    • Receive a DNF credit to use for a future event

  • Waivers: All participants must sign a waiver before attending.
  • Cancellations: If DNF cancels the event, full refunds will be issued.
  • Insurance: All official DNF events are insured.

4. COACHING

We offer group and 1-to-1 coaching through approved and qualified coaches.

  • Coaching may be delivered in person, virtually, or through third-party platforms.
  • Specific terms and refund policies for coaching are defined by each coach.
  • By purchasing coaching services, you agree to adhere to your coach’s terms and disclaimers.
  • All clients must complete a health and injury disclaimer prior to starting.

5. RUN CLUB

DNF Run Club is a free-to-join, community-led group.

  • In-person runs are informal and not professionally guided unless otherwise stated.
  • DNF does not provide insurance for free run club meetups — participation is entirely at your own risk.
  • You agree to take full responsibility for your own health, safety, and equipment during these runs.
  • A code of conduct applies: treat all members with respect, support others, and prioritise safety.

6. LIMITATION OF LIABILITY

DNF Ltd is not liable for any personal injury, loss, or damage sustained during participation in any DNF-affiliated activity (including free run club events). Please train and participate within your limits and consult a healthcare provider if unsure.

7. CHANGES TO TERMS

DNF reserves the right to update these Terms & Conditions at any time. Continued use of the site and participation in our services after changes constitutes acceptance.

Questions?

Contact us at info@dnfclub.co.uk